PBI Height Safety request an immediate stop use and recall of the ZERO Dusky Steel cable retractor
(model: CR-30)


ZERO CR-30 Dusky Steel Cable Retractor

The Dusky Steel retractable device can be used as part of a personal fall protection system that connects to either the front or rear D on a safety harness and extends to the anchorage point.


Date range

January 2019 – Current (Date of manufacture)


The hazard

The internal retracting spring which controls the retraction of the steel cable can potentially detach itself from its retained position when fully tensioned. When the spring becomes unsecured the steel cable may fail to retract or become entangled within the unit. The steel cable does not detach from the unit itself, it is the internal spring mechanism to controls the retracting action which is malfunctioning.


What to do

Stop using and quarantine the device. Check the date of manufacture (DOM) on the case of the product. If the product is within the specified date range, contact your place of purchase to arrange return of the unit. The unit will be tested to verify if it is at fault. If the unit is affected, a refund will be offered from the place of purchase.

Safety, guaranteed.

All of our products are manufactured in ISO-9001 accredited factories, is marked with CE compliance and conforms to all relevant AS/NZS and EN safety codes.

Our production ensures you perfect quality through strict inspection and testing during manufacturing and sales processes.

Can we help you with

We're committed to providing the best customer service, and each team member is fully trained in height safety so we can help you with any questions you have about any of our products.