COVID-19 – Our role and responsibilities


At ZERO Height Safety, we have rolled out a continuity plan to maintain an operationally efficient and safe working environment. These measures to keep our business 100% operational throughout these challenging times. We are following the Ministry of Health’s current guidelines (New Zealand) and have rolled out a continuity plan to maintain an operationally efficient and safe working environment. While the wellbeing of all staff, customers and community is paramount, we are confident that we will be able to maintain our level of supply and support to keep people safe when working at height.

As part of our continuity plan, we have taken preventative measures to limit any physical contact by postponing all domestic air travel and face to face meeting with our Sales Team, with immediate effect. Although there will be no direct contact with our Sales Team, we will continue to provide the same level of support through alternative channels. If required, our team are fully prepared to operate remotely at any given time. Much of our business is already conducted digitally, we have increased our communications and virtual meeting capabilities so we can continue communication regardless of location.

What we are doing

  • Out premises fully operational with a continuity plan to maintain an operationally efficient and safe working environment.
  • Our team will continue to process product orders as per usual via email and phone.
  • Stock levels remain stable and freight is continuing to arrive.
  • Stock dispatching remains as per usual.
  • All face-to-face meetings have been postponed until further notice.
  • Our Sales team will continue to assist by non-direct means. This will include virtual meetings and phone calls.
  • All domestic travel is postponed until further notice.
  • ZERO are adhering to the Ministry of Health’s current guidelines.
  • ZERO will continue to provide updates if the situation changes.

Logistics

We are closely monitoring updates form our logistics partners and will keep you up-to-date with any new developments.

Safety, guaranteed.

All of our products are manufactured in ISO-9001 accredited factories, is marked with CE compliance and conforms to all relevant AS/NZS and EN safety codes.

Our production ensures you perfect quality through strict inspection and testing during manufacturing and sales processes.

Can we help you with
something?

We're committed to providing the best customer service, and each team member is fully trained in height safety so we can help you with any questions you have about any of our products.